BC Ministry of Attorney General Projects

Law Courts Needs Analysis Model, BC - 2011

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We developed a method for forecasting the demand for courts services and facilities. We worked closely with an advisory committee, a larger group of resource persons as well as existing management structures. Our work entailed the identification of factors affecting demand, including major policy options. The model we designed linked population to caseload and court time to yield estimates of requirements for courtrooms and personnel. The model was applied using data from all regions in the province. The model and initial application was completed in 1993. In 1998, we updated the model and studied the impact of specific policy proposals. We completed another update and a high-level review of the factors affecting demand in 2005. The most recent refinement and update was based on data to 2009. Completed in 2011.

Risk Assessment for Courthouses, BC - 2005

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We worked with Sheriff and Court Services personnel to develop a framework for assessing risks associated with 44 staffed courthouses in BC. The model we developed built on the results of the courts needs analysis model as well as crime and other indicators of risk. Completed in 2005.

Client Survey, Family Maintenance Enforcement Program, BC - 2005

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At any one time the Family Maintenance Enforcement Program (FMEP) has approximately 50,000 maintenance enforcement orders involving about 85,000 people, both payers and recipients. The Director of Maintenance Enforcement wanted a profile of FMEP clients. The profile was to include educational level, age, first language, income, culture and other similar demographic information. We involved front line personnel to develop the questions for a telephone survey of over 500 recipients. Next, we developed and administered a similar questionnaire aimed at payers. The recipient survey was completed in 2004. The payer survey was completed in 2005.

Crown Counsel Security Survey, BC - 2003

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We conducted a telephone survey to determine the security status and needs associated with 41 Crown Counsel offices across BC. The survey addressed potential deficiencies with respect to the security of staff, assets and information. We developed a comprehensive list of questions in thirteen general categories: office setting, office configuration, critical incidents experience, physical barriers, access control, card access system, video surveillance system, asset protection, information protection, policies and practices, and response agreements. In general, we found that physical security measures were adequate. We made several suggestions to improve staff awareness of security matters. Completed in 2003.

Service Delivery Plan, Law Courts, Lower Mainland, BC - 2001

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There are 13 courthouses with a total of 148 courtrooms in BC’s Lower Mainland. Demand forecasts predicted future space shortages and building assessments indicated the need to upgrade many of the facilities. In this context, we were asked to determine the optimal service delivery model for the distribution of court facilities in the region. We incorporated many factors affecting demand in our analysis of the need for court services over a 20-year period. We developed several service delivery alternatives incorporating considerations of centralization and specialization as well as efficiency and cost-effectiveness. We worked with BC Buildings Corporation to define the scope, cost and schedule implications for each alternative. We recommended the best alternative after considering facilities utilization, service delivery objectives, cost, and justice partners needs. Completed in 2001.

Corrections Headquarters, Victoria, BC - 2000

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Most of Corrections Headquarters is located on the seventh floor of the Sussex Building. We determined the space required and described the desired functional relationships among the workgroups comprising Corrections Headquarters. We also defined options regarding which workgroups should be located on the seventh floor and which workgroups could be located in a nearby building. In addition, we illustrated how the existing office space could be modified to better fit the functions remaining on the seventh floor. Completed in 2000.